"Oh, just after I got done writing the Corporate Weblogger's manifesto (see yesterday) I see that Apple has a problem with exactly the kinds of PR issues I'm trying to show you all how to address.

"Here's what happened. Apple had a machine with a loud fan. A customer complained. Apple ignored him. He started a website. Apple gave in after thousands of posts and hundreds of disgruntled customers.

"What did Apple gain by spending all that money to replace all those fans? Absolutely nothing. Imagine if they had been more proactive earlier on? Imagine if they had even said "we're sorry, and we're now listening?"

2:01:04 PM    

"As with many "firsts" on the Web, the current moblog craze was well-explored last year and the year before and likely the year before that".

"David Davies, last year, for example, blogged from the crowd at a football match, and from inside a plane". We tried updating our blog from a monastery, but the Radio mail feature (which normally works like a champ) failed for some reason... and Bernie moblogs from all over Ireland...
Comments [ ] 12:57:17 PM    

BTW, I put speakers in the kitchen... so I can listen to the stereo (sometimes driven from the iPod MP3 collection) while whipping up dinner. Norah Jones has been on a lot, lately...
Comments [ ] 12:48:27 PM